Privacy Policy

Effective Date: 03/09/2022
Store Name: Field Coolers
Website: www.fieldcoolerpta.co.za
Contact Email: contactfieldcoolers@gmail.com

Field Coolers is committed to protecting your privacy and ensuring that your personal information is handled responsibly and in accordance with applicable South African data protection laws.

Information We Collect

We may collect the following personal information when you use our website or place an order:

Full name and surname
Email address and contact number
Billing and delivery address
Payment information (processed securely by third-party payment gateways)
Order history and customer service communications
Technical information such as IP address, browser type, and device data

How We Use Your Information

Your personal information is used to:

Process and fulfill orders
Arrange delivery of purchased products
Communicate order updates and customer support responses
Improve our website, products, and customer experience
Comply with legal and regulatory obligations

Protection of Your Information

We implement reasonable technical and organisational security measures to safeguard your personal information against loss, misuse, unauthorised access, or disclosure. Payment details are handled securely by trusted third-party service providers.

Sharing of Information

We do not sell, rent, or trade your personal information. Your information may be shared only with:

Courier and logistics partners for delivery purposes
Payment processors for secure transaction handling
Service providers supporting website operations
Regulatory authorities when required by law

Cookies

Our website uses cookies to improve your browsing experience and help us understand site usage. You may disable cookies in your browser settings; however, this may affect website functionality.

Your Rights

You have the right to:

Request access to your personal information
Request correction or deletion of your personal information
Withdraw consent where applicable

To exercise these rights, please contact us at contactfieldcoolers@gmail.com.

Third-Party Links

Our website may contain links to external websites. Field Coolers is not responsible for the privacy practices or content of these third-party sites.

Changes to This Policy

Field Coolers reserves the right to update or amend this Privacy Policy at any time. Any changes will be posted on this page and will take effect immediately upon publication.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us at:

Email: contactfieldcoolers@gmail.com
Website: www.fieldcoolerpta.co.za